Happy Client Guarantee

How it works

• If you’re not completely satisfied with your haircut or color, please tell us immediately, within 24 hours.
• Color results must be within the parameters you discussed with your stylist during your consultation.
• All color correction services are reviewed by management before any guarantee can be promised, and your signed color waiver is reviewed before re-booking.
• Otherwise, we’ll schedule a follow-up service with the same stylist within 3 business days, with no service charge.
• The guarantee applies only when you rebook with the stylist who did your original service.
• The salon ECO fee and the color bar fee will still be charged.
• Because of service time, stylist commissions and product costs, we don’t offer cash refunds of any kind.
• All retail sales are final.

Please ask your stylist for more details. Thank you for your understanding.