Salon Cancellation Policy

As of November 2019, the Salon Cancellation Policy will be strictly enforced for all clients at Shine Hairspa. 

We completely understand life happens. We get sick unexpectedly. We get stuck at work. The kid’s schedule changes.  We spent too much money at the mall, over the weekend.  Unlike most salons, at Shine Hairspa, we do NOT “double book” our clients.  So, without a 48-hour advance notice, we miss the opportunity to fill the appointment time with our clients on our waiting list.

Shine Hairspa Cancellation Policy

We respect your time—and ours. Please give 48 hours’ notice to cancel or reschedule.

Late changes will result in a fee:

• Day before: 30% of service
   
• Same day: 50% of service
   
• No-show: 100% of service
   

A card on file is required to book.
If you cancel within 48 hours, your card will be charged.
If you rebook within 7 days, we’ll credit your fee toward your new appointment.

If your appt request is a same day or short notice appt (less than 48 hours), and your request has been approved by your stylist, the same cancellation fees will apply.

Need to cancel?
📞 Call/Text: (463) 300-5893
📧 Email: hello@shinehairspa.com

Thank you for understanding!